At Charagh Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Order Information: Products purchased, order total, and payment method.

• Account Information: Username, password (securely stored), and order history if you create an account.

• Device Information: IP address, browser type, and access time.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate order status, updates, and support.

• Respond to customer service requests or inquiries.

• Improve our website, products, and services.

• Send promotional messages (only if you’ve opted in).

Data Protection

Your data is stored securely and handled with care. We use industry-standard security practices to protect your personal information from loss, misuse, and unauthorized access.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our site. You can control cookie usage through your browser settings.

Sharing Your Information

We do not sell or rent your personal data. We only share your information with third parties when necessary for:

• Processing payments.

• Delivering your orders.

• Complying with legal obligations.

All third-party partners are required to maintain the confidentiality and security of your data.

Your Rights

You have the right to:

• Access and review your personal data.

• Request correction or deletion of your information.

• Withdraw consent or object to data processing.

You can contact us anytime to exercise these rights.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. Continued use of our site implies acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• 📧 Email (Support): support@charaghshop.com

• 📧 Email (General): info@charaghshop.com

• 📞 Phone: +92 303 7602598